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当前位置: 首页 > 外贸英语口语学习秘籍:国际展会实用英语口语,礼貌专业又高效

外贸英语口语学习秘籍:国际展会实用英语口语,礼貌专业又高效

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  【外贸英语口语学习】在当今全球化的外贸市场中,国际展会成为众多企业拓展海外业务、结识潜在客户的重要平台。然而,要在国际展会上脱颖而出,不仅需要优质的产品,更需要流利且专业的英语口语来与外国客户进行有效沟通。因此,对于众多外贸从业者而言,如何快速掌握贴合国际展会实际需求的外贸英语口语至关重要。

  本文围绕国际展会中产品演示、客户信息收集、现场报价、后续跟进这四大核心场景,精心整理了一系列实用外贸英语口语。希望这篇文章都将为你提供有力的支持,助力你在国际展会上收获满满订单。

英语口语学习

  一、产品演示

  (一)核心开场

  1. Welcome to our booth! Let me show you our latest product—it’s designed to solve the efficiency problems most businesses face.(欢迎光临我们的展位!我来给您展示我们的最新产品,它专为解决企业普遍面临的效率问题而设计。)

  2. Would you like a quick demo? I’ll highlight its key features and how it can benefit your business.(需要快速演示一下吗?我会重点介绍它的核心功能以及给您业务带来的优势。)

  3. This model is our best-seller. Let me walk you through its operation step by step.(这款是我们的畅销款,我来一步步带您了解它的操作方法。)

  (二)功能讲解

  1. One of its standout features is... It allows you to... which saves you both time and cost.(它的一大亮点是……能让您……,既省时又省钱。)

  2. As you can see, the interface is user-friendly—even for non-technical staff, it’s easy to master in a short time.(您可以看到,这个界面非常易用,即使是非技术人员也能在短时间内熟练操作。)

  3. Compared with similar products on the market, ours has a longer service life and better stability, thanks to the advanced material we use.(与市场上同类产品相比,得益于我们使用的先进材质,我们的产品使用寿命更长、稳定性更好。)

  (三)应对提问

  1. Good question! Regarding its compatibility, it works well with most mainstream systems currently in use.(好问题!关于兼容性,它能适配目前大部分主流系统。)

  2. The battery life is up to 12 hours for continuous use, and it can be fully charged in just 2 hours.(续航时间可达12小时连续使用,且仅需2小时即可充满电。)

  3. We offer customization services. If you have specific requirements, we can adjust the product according to your needs.(我们提供定制服务,如果您有特殊需求,我们可以根据您的要求调整产品。)

  二、客户信息收集

  (一)礼貌询问基础信息

  1. Could I have your name and contact information? I’ll send you the detailed product catalog and technical data later.(方便留下您的姓名和联系方式吗?我稍后把详细的产品目录和技术资料发给您。)

  2. Would you mind filling out this brief form? It helps us understand your needs better and provide you with more targeted solutions.(您介意填写这份简易表格吗?这能帮助我们更好地了解您的需求,为您提供更具针对性的方案。)

  3. May I know which industry your company is in? So we can recommend the most suitable products for you.(方便了解您公司所处的行业吗?这样我们能为您推荐最适配的产品。)

  (二)挖掘深层需求

  1. What are the key factors you consider when choosing this type of product?(您选择这类产品时,最看重哪些关键因素?)

  2. Are you looking for products for your own use or for distribution?(您是采购自用还是用于分销呢?)

  3. Do you have any specific requirements for the product’s specifications, quantity, or delivery time?(您对产品的规格、数量或交货期有特殊要求吗?)

  4. Have you used similar products before? What do you think of their performance?(您之前使用过同类产品吗?对它们的表现有什么评价?)

  (三)确认信息与后续安排

  1. Let me repeat your contact information to confirm: your email is..., right?(我重复一下您的联系方式确认一下:您的邮箱是……,对吗?)

  2. Based on what you’ve shared, I’ll prepare a personalized proposal and send it to you within 24 hours.(根据您分享的内容,我会准备一份个性化方案,24小时内发给您。)

英语口语学习

  三、现场报价

  (一)报价开场与说明

  1. Based on the quantity and specifications you mentioned, our quotation is... US dollars per unit, FOB Shanghai.(根据您提到的数量和规格,我们的报价是每单位……美元,上海离岸价。)

  2. Before I give you the price, please note that this quotation includes packaging and shipping within the specified range, but excludes customs duties and taxes.(报价前说明一下:此价格包含指定范围内的包装和运费,但不包含关税和税费。)

  3. This is our preferential exhibition price, only available for orders placed during the show.(这是我们的展会优惠价,仅针对展会期间下单的客户。)

  (二)应对价格疑问与议价

  1. I understand your concern about the price. Considering the high-quality materials and advanced technology we use, this price is very competitive in the market.(我理解您对价格的顾虑。考虑到我们使用的优质材质和先进技术,这个价格在市场上非常有竞争力。)

  2. If your order quantity exceeds 500 units, we can offer a 3% discount.(如果您的订单量超过500件,我们可以给您3%的折扣。)

  3. We can’t lower the price further, but we can provide free after-sales service for 2 years to add more value for you.(价格方面我们无法再让步,但可以为您提供2年免费售后服务,为您增加更多价值。)

  4. Let me check with our manager if we can offer a better terms for long-term cooperation.(我跟经理确认一下,对于长期合作,我们是否能给出更优惠的条件。)

外贸英语口语

  (三)确认报价与订单意向

  1. Would you like me to prepare a formal quotation sheet for you? You can take it back for internal discussion.(需要我给您准备一份正式报价单吗?您可以带回公司内部讨论。)

  2. If you decide to place the order on-site, we can arrange the production and delivery as soon as possible.(如果您决定现场下单,我们可以尽快安排生产和发货。)

  四、后续跟进

  (一)展会后及时跟进(邮件/电话开场)

  1. Dear Mr./Ms. [Name], this is [Your Name] from [Your Company]. It was a pleasure meeting you at the [Exhibition Name] yesterday. I’m following up as promised and sending you the detailed product information and quotation.(尊敬的[客户姓名]先生/女士,您好!我是[公司名称]的[你的姓名]。很高兴昨天在[展会名称]上与您会面。我按约定跟进,给您发送详细的产品资料和报价。)

  2. Hi [Name], how was your rest after the exhibition? I hope you found our products interesting. Do you have any questions about the quotation or product details I sent you?(您好[客户姓名],展会后休息得还好吗?希望您对我们的产品感兴趣。对于我发给您的报价和产品细节,有任何疑问吗?)

  3. This is [Your Name] from [Your Company]. We met at your booth during the exhibition. I’m contacting you to know if you have any further needs for our products.(我是[公司名称]的[你的姓名],我们在展会期间于您的展位见过面。我联系您是想了解您对我们的产品是否有进一步需求。)

  (二)推动合作与解决疑虑

  1. I noticed you were interested in our customized service during the exhibition. Shall I arrange a meeting with our technical team to discuss the details with you?(我记得您在展会期间对我们的定制服务很感兴趣,需要我安排技术团队和您对接,详细讨论一下吗?)

  2. Is there any part of the quotation or terms that you need us to adjust? We’re willing to communicate and find a mutually beneficial solution.(报价或条款中有需要我们调整的地方吗?我们愿意沟通,找到双方都满意的方案。)

  3. Our production schedule is tight recently. If you confirm the order soon, we can reserve a production slot for you to ensure on-time delivery.(我们目前生产排期较紧,如果您能尽快确认订单,我们可以为您预留生产名额,保证按时交货。)

  (三)保持联系与长期维护

  1. Even if you don’t have an immediate order, we’d like to keep in touch. We’ll update you with our new products and promotions regularly.(即使您目前没有即时订单,我们也希望保持联系。我们会定期向您同步新产品和优惠活动。)

  2. If you have any questions about the product’s use or after-sales service in the future, feel free to contact me anytime.(如果您日后在产品使用或售后服务方面有任何问题,随时联系我即可。)

  3. We’ll attend the [Next Exhibition Name] next month. Would you like to visit our booth again? We’ll have new samples to show you.(我们下个月会参加[下一场展会名称],您愿意再次莅临我们的展位吗?我们会有新品

  希望以上围绕国际展会的外贸英语口语,能为广大外贸从业者在英语口语学习道路上提供有力的帮助。如果您想更深入的外贸英语口语学习,欢迎来到说客英语,我们有专业的英语外教以及专业的外贸英语口语学习课程,助您快速提升英语口语能力!